Privacy Policy
Last Updated: August 2026
At Psarta, operated by Psarta Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
By accessing or using Psarta, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, or contact our customer support team, we may collect certain information needed to provide our services and improve your shopping experience.
The information we may collect includes:
· Name
· Email address
· Phone number
· Billing and shipping address
· Order details
· Payment-related information
· Customer support communications
· Device information
· Browser information
· IP address
· Website usage information
We may collect technical information automatically through cookies and similar technologies when you browse our website.
How We Collect Your Information
We collect information when you:
· Create an account or place an order.
· Complete checkout information.
· Contact us for support.
· Subscribe to marketing communications.
· Browse and interact with our website.
We may also receive information from trusted service providers that help us operate our website, process payments, and deliver orders.
How We Use Your Information
We use your personal information to:
· Process and fulfill your orders.
· Confirm and manage purchases.
· Arrange shipping and delivery.
· Respond to customer inquiries.
· Provide customer support.
· Improve our website, products, and services.
· Detect and prevent fraudulent activities.
· Send promotional communications when you have provided consent.
· Comply with applicable legal requirements.
Payment Information Security
Your payment information is processed securely through trusted payment providers.
Psarta does not store complete credit card or debit card details on its own servers. Payment information is handled securely by authorized payment processing partners using appropriate security measures.
Cookies and Similar Technologies
Psarta uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
· Remember customer preferences.
· Improve website functionality.
· Understand how visitors use our website.
· Analyze website performance.
· Provide a better shopping experience.
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect some website features.
How We Share Your Information
We only share your personal information when necessary to operate our business and provide services to you.
Your information may be shared with trusted third parties, including:
· Payment processors for secure transactions.
· Courier and delivery partners to complete orders.
· Website hosting and technology providers.
· Analytics providers to improve website performance.
· Marketing service providers when permitted.
We may also share information when required by law or to protect our legal rights and business operations.
Data Security
At Psarta, we take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
We use appropriate technical and organizational security measures to protect customer information. However, no online transmission or storage system can guarantee complete security.
Data Retention
We retain your personal information only for as long as necessary to:
· Provide our services.
· Complete transactions.
· Maintain business records.
· Meet legal and regulatory requirements.
If you would like to request deletion of your personal information, please contact us using the details below.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
· Request access to your personal information.
· Request correction of inaccurate information.
· Request deletion of your personal data.
· Manage your marketing communication preferences.
To exercise your privacy rights, please contact us.
Marketing Communications
If you choose to receive communications from Psarta, we may send you product updates, offers, and promotional information.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.
Children’s Privacy
Psarta does not knowingly collect personal information from children without appropriate consent.
If you believe that personal information has been provided by a child, please contact us so we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business operations, or legal requirements.
Any updates will be posted on this page with a revised Last Updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Psarta
Operated by Psarta Ltd
Business Address:
36-39 Pall Mall
City of Westminster, SW1Y 5HD
United Kingdom
Email: contact@psarta.com
Phone: +44 7988590503
Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT/BST)
We aim to respond to customer emails within 24 business hours, Monday through Friday. Messages received during weekends will be answered on the next business day.